Terms & Conditions

Your use of this website is governed by these Terms of Use

By accessing or using the HornImpex website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use this website. These Terms & Conditions may be updated from time to time without prior notice.

Use of the content on this website

All content on this site—including text, images, graphics, logos, product descriptions, and designs—is the intellectual property of HornImpex and is protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

How long will it take to get my package?

Orders are typically processed within 7–14 business days. Delivery timelines may vary based on your location, shipping method, and customs clearance. We are not responsible for delays caused by external shipping carriers or customs agencies.

Will I receive the same product as shown in the picture?

Due to the handcrafted nature and the use of natural materials like horn and bone, slight variations in color, size, or texture may occur. These variations are not considered defects, but rather a unique characteristic of handmade, eco-friendly products.

Limitation of liability

HornImpex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products, even if we have been advised of the possibility of such damages. Our liability in any case shall be limited to the amount paid by you for the product(s) in question.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Uttar Pradesh, India. By using this website, you agree to submit to the exclusive jurisdiction of the courts located in Sambhal, Uttar Pradesh, India for any disputes that may arise.