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FREQUENTLY ASKED QUESTIONS

Orders

Once your order is shipped, you'll receive a confirmation email with a tracking link. Click on the link to track your order in real time. You can also find tracking details in your account under "My Orders".

Orders can only be changed or cancelled within 1 hour of placing them. After that, they are processed for shipping and cannot be altered. Please contact customer service as soon as possible for assistance.

Please check your spam or junk folder. If you still can’t find it, ensure you entered the correct email address during checkout. You can also log into your account to view order details.

Shipping

We offer standard, expedited, and express shipping. Shipping options and costs are displayed at checkout based on your location and selected items.

Yes, we ship to most countries worldwide. International shipping rates and delivery times will be shown during checkout based on your destination.

Payment

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also support PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.

Yes. All payments are processed through secure gateways using encryption protocols. We do not store your credit card information, and our website complies with PCI DSS standards.

Payments can be declined for various reasons including insufficient funds, incorrect billing details, or restrictions from your bank. Please double-check your information or contact your bank for more details.

SHOPPING BAG ( 0 )

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